Article # 1
Pictures Not displayed when viewing thumbnail in My Computer
Short description: When trying to preview picture s within the My Computer or Windows Explorer folders the thumbnail s ...
Resolution: You will need to re-register Windows Picture and Fax Viewer. To do this you will need to click on Start then Run and type the following command: regsvr32 shimgvw.dll Once that is typed you can click Ok . You should see a dialog stating the proceedure what successful....
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Viewed: 192
Group: HelpDesk
Last modified: Feb 4, 2012
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Article # 2
Laptop Will not turn on.
Short description: Power button is repeatedly pressed but the laptop will not power on. The end user never see s a stat...
Resolution: From time to time the battery will stop functioning. When this happens you will have to reset the laptop. This can occure even if you have AC power attached to the laptop. To Reset power unplug the laptop from AC power and remove the battery. Then press and hold the power button down for 10 to 15 se...
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Viewed: 102
Group: HelpDesk
Last modified: Feb 1, 2012
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Article # 9
USD405 web addresses
Short description: A list of all Novell Web addresses...
Resolution: iPrint: (The main iPrint location) http://iprint/ippiFolder Client: http://ifolder.usd405.com/iFolderGroupWise Webaccess: http://webmail.usd405.comMessenger Client Download: http://messenger.usd405.com:8300Help Desk: http://helpdesk.usd405.com:8080/ehelpdesk...
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Viewed: 75
Group: HelpDesk
Last modified: Feb 6, 2012
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Article # 25
USD405 Applications
Short description: The following is a list of Applications as well as web resources available at USD405....
Resolution: General ApplicationsMS Office 2010 ProGroupWise E-mail ClientGroupWise Messenger (IM) Client - Only available to staff.MS MovieMakerAdobe Photoshop ElementsAdobe Photoshop - Available to specific classes onlyGeneral WebsitesHelpDesk - http://helpdesk.usd405.com:8080/ehelpdeskWebmail - http://webmail...
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Viewed: 50
Group: HelpDesk
Last modified: Feb 5, 2012
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Article # 16
IC Gradebook failure
Short description: When a teacher attempts to access the gradebook they only get a red x in the upper left corner. The ...
Resolution: IC s gradebook requires Java to run properly. Since java has a Internet based upgrade process multiple versions of java tends to be installed on a computer at the same time. Those mulitple versions conflict with each other causing the gradebook as well as other programs using java to fail. In order ...
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Viewed: 49
Group: HelpDesk
Last modified: Feb 5, 2012
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Article # 8
GroupWise Client Settings
Short description: What are the settings required for GroupWise Client to connect to the GroupWise Server?...
Resolution: The following settings are required to connect to the GroupWise server from the client.For staff:Server: webmail.usd405.com Port: 1677For Students:Server: webmail.usd405.com Port 1678For Novell MessengerThe client can be downloaded from the following weblink.http://messenger.usd405.com:8300Server: m...
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Viewed: 48
Group: HelpDesk
Last modified: Feb 2, 2012
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Article # 13
USD405's Proxy Settings
Short description: The following is the proxy settings for USD405. The settings will need to be placed in the browser c...
Resolution: Proxy Server SettingsServer: proxy.usd405.comPort: 8888How to change proxy settings in Internet Explorer 81. Open Internet Explorer by clicking the Start button , and then clicking Internet Explorer.2. Click the Tools button, and then click Internet Options.3. Click the Connections tab, and then cli...
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Viewed: 48
Group: HelpDesk
Last modified: Feb 7, 2012
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Article # 19
Voicemail Setup
Short description: The following instructions will guide you through the voicemail setup for USD405 s New Voicemail....
Resolution: Here are the instructions for gaining access to the tutorial for your voice mail. You will need to setup the greeting on your mailbox to complete the voice mail setup and gain access to your voice mail. ÃÂÃÂÃÂÃÂ Step 1. press the msg button Step 2. Enter the extension number or mailbox n...
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Viewed: 34
Group: HelpDesk
Last modified: Feb 7, 2012
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Article # 20
Phone System - Extension Dial/ Direct Room paging
Short description: The following instruction is how to turn on and off the direct room paging or extension dial which w...
Resolution: Turn on/off extension dialing for paging/ringing into a classroom/office. 1. Hit the FEAT button on the phone2. press 65 No other buttons or action needs to be done before or after this....
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Viewed: 29
Group: HelpDesk
Last modified: Feb 3, 2012
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Article # 21
To Make a Conference Call:
Short description: The Iwatsu Enterprise-CS allows you to make conferencecalls with any combination of up to four inter...
Resolution: While speaking on an internal or outside call:- Press the Conference [ADD] key (The ConferenceÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂ [ADD] key LED will flash to indicate that the call isÃÂÃÂÃÂÃÂÃÂÃÂÃÂÃÂ on hold).- Make your next call (internal or outside call).- When the party you are call...
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Viewed: 20
Group: HelpDesk
Last modified: Feb 4, 2012
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