Knowledgebase article

Article # 1
Pictures Not displayed when viewing thumbnail in My Computer
Short description: When trying to preview picture s within the My Computer or Windows Explorer folders the thumbnail s ...
Resolution: You will need to re-register Windows Picture and Fax Viewer. To do this you will need to click on Start then Run and type the following command: regsvr32 shimgvw.dll Once that is typed you can click Ok . You should see a dialog stating the proceedure what successful....

Viewed: 146
Group: HelpDesk
Last modified: Jul 16, 2010

Article # 2
Laptop Will not turn on.
Short description: Power button is repeatedly pressed but the laptop will not power on. The end user never see's a stat...
Resolution: From time to time the battery will stop functioning. When this happens you will have to reset the laptop. This can occure even if you have AC power attached to the laptop. To Reset power unplug the laptop from AC power and remove the battery. Then press and hold the power button down for 10 to 15...

Viewed: 71
Group: HelpDesk
Last modified: Jul 8, 2010

Article # 9
Novell web addresses
Short description: A list of all Novell Web addresses...
Resolution: LHS iManager: https://lhs1/nps/imanager.htmlLHS iPrint: http://lhs1/ippLHS Remote Manager: https://lhs1:8009LMS iManager: https://lms1/nps/imanager.htmlLMS iPrint: https://lms1/ippLMS Remote Manager: https://lms1:8009Park iManager: https://park1/nps/imanager.htmlPark iPrint: https://park1/ippPark Re...

Viewed: 8
Group: HelpDesk
Last modified: Jul 25, 2010

Article # 10
InterWrite White Board BlueTooth Connection
Short description: When trying to connect the bluetooth enabled laptop to the InterWrite White Board the wizard repeate...
Resolution: steps to resolve issue: open windows bluetooth devices manager remove all devices click the COM Ports tab add incoming com port in windows bluetooth manager open EI Device manager File preferences clear bluetooth devices (Check then hit ok) options discover Devices if nothing found, look ...

Viewed: 8
Group: HelpDesk
Last modified: Jul 30, 2010

Article # 8
GroupWise Client Settings
Short description: What are the settings required for GroupWise Client to connect to the GroupWise Server?...
Resolution: The following settings are required to connect to the GroupWise server from the client.For staff:Server: webmail.usd405.com Port: 1677For Students:Server: webmail.usd405.com Port 1678 For Novell MessengerThe client can be downloaded from the following weblink.http://messenger.usd405.com:8300Se...

Viewed: 6
Group: HelpDesk
Last modified: Jul 29, 2010