Allowing clients to reset their own passwords requires a series of steps to be completed to allow for 2 factor authentication. This process allows you to verify your identity when requesting a password reset. As always you can send a support request to the Help Desk to ask for a tech to reset your password as well.

To setup the self password reset function you will need to provide some additional information.

1. Go to the following website: https://go.microsoft.com/fwlink/?LinkId=309629&tenantIdentifier=6f9b128a-ca7d-4ed9-a881-ad18c8fc6d73

2. You should see the following page. Enter  your Office 365 UserID in the "Email or phone" location.

  

3. Once you click on Password or tab to that line you may be presented with the following selection. Select "Work or School account" to connect to your USD405 based Office 365 account.



4. Once selected you can enter your Office 365 account password.

5. Once successfully logged in your next few pages will present the options provided to setup the 2 factor authentication.

1.  Authentication Phone: A cell number where a text message can be sent with a passcode for authentication
2.  Authentication E-mail: An alternate e-mail address where any e-mail can be sent with a passcode for authentication.
3.  Security Questions: A series of security questions can also be used to  gain access to the password reset page.